HL7 Electronic Health Record System Functional Model, Release 2.1.1
2.1.1-ballot - Normative Ballot International flag

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Requirements: TI.1.10 Service Availability (Function)

Page standards status: Informative
Statement N:

Manage the ability to access, render and determine information related to Service Level Agreement.

 Description I:

A provider may need to be aware of certain Service Level Agreement information in order to mitigate patient safety-related risks that depend on system availability or system performance.

 Actors:
ehr Criteria N:
TI.1.10#01 dependent SHOULD

The system SHOULD provide the ability to manage Service Level Agreement information according to scope of practice, organizational policy, and/or jurisdictional law.
TI.1.10#02 dependent MAY

The system MAY provide the ability to render system availability statistics and system performance statistics as specified in the Service Level Agreement according to scope of practice, organizational policy, and/or jurisdictional law.